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Delta Air Lines Introduces Full Flat-Bed Seats on its flights between Rio de Janeiro and Atlanta

RIO DE JANEIRO, BRAZIL, Oct. 9, 2012 -- Delta Air Lines (NYSE: DAL) today announced a significant upgrade to its service between the United States and the city of Rio de Janeiro with the introduction of full flat-bed seats in BusinessElite cabin available from October 27.

**The introduction of the flat-bed seats in our service to and from Rio de Janeiro underscores our continuous commitment to offering our customers in Brazil a superior travel experience,** said Nicolas E. Ferri, Delta*s vice president— Latin American and Caribbean. **In addition to Rio de Janeiro, flat beds are already available on flights between Sao Paulo and both Atlanta and New York JFK. Other product features include enhanced in-flight entertainment throughout the aircraft and other amenities such as power outlets and increased overhead bin space.**

All 40 BusinessElite seats will offer a fully horizontal sleep experience with a full-size pillow and duvet, along with direct aisle access and more privacy.

**Brazil is a pillar of our sustained growth strategy in the Latin American region and so is our partnership with GOL which allows us to offer access to more interior Brazil points than any other U.S. airline. Delta customers can travel to 21 cities through Brazil covering 99 percent of the demand points of traffic between Brazil and the U.S.,** said Ferri. **We have made great strides towards becoming the best U.S. airline in Latin America, and product investments like full flat-bed seats as well as the power of our network demonstrate our progress.**

As part of its US$3 billion investment in product, airport terminals and services, Delta has remodeled and built new SkyClubsâ„¢. Delta*s newest SkyClub located at the new Maynard H. Jackson Jr. International Terminal in Atlanta offers a wide variety of amenities to international customers. SkyClub members can relax and increase their productivity during their travels. Amenities offered at some SkyClubs, like the Atlanta*s International Terminal, include showers, complimentary cocktails, beer and wine, snacks, WiFi and Satellite TV, as well as access to personalized flight assistance, meeting space, and conference rooms.

Seeking to enhance Portuguese-speaking customer experience, this summer Delta launched two new social media channels fostering communications through different channels. Delta*s Twitter channel, @DeltaAjuda, provides real-time customer support before, during, and after travel, while the Facebook channel goes beyond customer service to provide helpful Brazil specific travel tips and guidance to enhance the travel experience for Brazilian consumers.

26.10.2012. 14:17

 

 
 
 

 
 
 
 
 

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